Frequently Asked Questions

Find answers to common questions about LuckyWin

Getting Started

Account creation, registration, and first steps

Payments

Payment methods, entry fees, and transactions

Draws & Prizes

Draw process, prizes, and winner selection

Referrals

Referral program, commissions, and rewards

Creating an account is simple! Click on "Sign Up" and fill in your name, email, phone number, city, and password. You can also enter a referral code if you have one. After registration, you can immediately start participating in draws.

Each entry costs a small amount as specified for the current draw. This gives you a chance to win amazing prizes worth lakhs! You can submit multiple entries to increase your chances of winning.

We accept multiple payment methods for your convenience:
  • JazzCash - Mobile wallet payments
  • EasyPaisa - Mobile wallet payments
  • Bank Transfer - Direct bank account transfers
After payment, upload a clear screenshot and enter your transaction ID.

Your payment screenshot should clearly show:
  • Transaction ID
  • Amount paid (entry fee)
  • Date and time of payment
  • Recipient details
Make sure the screenshot is clear and all details are visible for quick approval.

Our team reviews and approves entries within 24 hours. Most entries are approved much faster, often within a few hours. You'll receive a notification once your entry is approved and your token number is assigned.

Our incredible prize pool includes:
  • 1st Prize: Suzuki Wagon R 2025 Model (Worth Rs. 3.5L+)
  • 2nd Prize: Honda Bike 125cc (Worth Rs. 1.5L+)
  • 3rd Prize: PEL Refrigerator Latest Model (Worth Rs. 80K+)
  • Plus: Cash rewards, smartphones, and many more prizes!

Winners are selected through a completely random and transparent process. Our computer system randomly selects token numbers from all approved entries. The draw process is fair and unbiased, giving every participant an equal chance to win.

Winners are notified immediately through multiple channels:
  • In-app notification on your dashboard
  • SMS to your registered phone number
  • Email to your registered email address
  • Phone call from our team
We also announce winners publicly on our platform and social media.

Prize delivery is completely FREE:
  • Cash Prizes: Direct transfer to your JazzCash, EasyPaisa, or Bank Account
  • Vehicles: Free delivery to your city with complete documentation
  • Appliances: Free home delivery and installation
All prizes come with full warranty and genuine documentation.

Our referral program is simple and rewarding:
  • Share your unique referral code with friends
  • When they sign up using your code and make their first entry
  • You earn Rs. 10 commission after their entry is approved
  • One-time commission: You get commission only once per referral (when their first entry is approved)
  • No limit on referrals - invite unlimited friends!

Commission withdrawal is easy:
  • Minimum withdrawal amount: Rs. 100
  • Request withdrawal from your dashboard
  • Choose your preferred payment method (JazzCash, EasyPaisa, Bank)
  • Commission is transferred within 24-48 hours

Yes! You can submit multiple entries to increase your chances of winning:
  • Each entry costs the specified entry fee
  • Each approved entry gets a unique token number
  • More entries = better chances of winning
  • No limit on the number of entries per person

If your entry is rejected (usually due to unclear payment proof):
  • You'll receive a notification explaining the reason
  • You can immediately submit a new entry with correct details
  • No penalty - you can try again as many times as needed
  • Our support team is available to help you

Absolutely! LuckyWin operates with complete transparency:
  • All transactions are secure and encrypted
  • Fair and transparent draw process
  • Complete records of all draws and winners
  • Genuine prizes with proper documentation
  • Thousands of satisfied winners

Our support team is here to help:
  • WhatsApp: +92-300-1234567
  • Email: support@luckywin.pk
  • Phone: 042-12345678
  • Live Chat: Available on our website
Support hours: 9 AM to 9 PM (Monday to Sunday)

Still Have Questions?

Our support team is ready to help you!

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Quick responses via WhatsApp

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Email Support

Detailed help via email

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Phone Support

Direct phone assistance

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Join thousands of participants and try your luck today!

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